The Information We Collect
At Sydney Rangehoods, we take your privacy seriously. As a trusted provider of professional rangehood installation services across Sydney, we're committed to handling your personal information with care, transparency, and in accordance with Australian privacy laws. This section outlines the types of data we collect, how it's gathered, and why it's needed to support the services we provide.
Types of Information We Collect
In the course of providing our services, we may collect the following types of information:
- Personal Identification Details: Your name, contact number, email address, and other identifying information you provide when contacting us.
- Property Details: The address of the installation site or service location, which helps us provide accurate quotes, scheduling, and service delivery.
- Enquiry Content: Any messages, questions, or notes submitted via our website forms, email, or over the phone.
- Usage Data: Technical data such as your browser type, device, pages visited, time spent on the site, and referring websites, collected automatically via analytics tools.
How We Collect This Information
Your information may be collected in a few different ways depending on how you interact with us:
- Directly from you: When you fill out an online form, call us, send an email, or speak with one of our team members, you're voluntarily providing us with your personal information.
- Automatically through the website: We use cookies and analytics services (such as Google Analytics) to understand how visitors use our website and to improve the user experience. These tools may collect non-identifying data such as IP addresses, location data, device types, and browsing behaviour.
- Through third-party tools: We may use third-party software and platforms to manage bookings, provide quotes, schedule services, and send notifications. These platforms may store and process limited personal data on our behalf.
We do not collect sensitive information unless it is required for a specific service and you have consented to provide it. All data is collected ethically and with your privacy in mind.